Compilation of Common Internet Issues and Troubleshooting Methods
List of Internet Problems, Causes and Diagnosis
Internet
Cause
Troubleshoot/Diagnose
No Internet (Laptop, PC, Printer)
Not Connected to WiFi
Find the MAC Address of the device and Email Ticket to I.T. Service Desk for reservation to ChelseaPH
Outdated Driver
WiFi Reset from Settings or use the CMD Code to Reset the WiFi
Turn off the Random Hardware Addresses
Slow Bandwith
Too many users use the Internet
Upgrade to Higher Internet Plan
